Politique d’expédition

Shipping Policy

Thank you for choosing Densité Naturelle. Below you will find all the details regarding our shipping process.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Shipping Times

Estimated delivery time is 5–10 business days, depending on your location.

Delivery times may vary due to:

  • High demand periods

  • Carrier delays

  • Customs processing (for international orders)

Please note that shipping times are estimates and cannot be guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on your location.
We may offer free shipping promotions from time to time.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us at [insert your support email], and we will assist you as soon as possible.